6/22/2023 0 Comments Ibc bank atmCollege diploma, some college or equivalent work experience preferred.Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.Service Orientation - Actively looking for ways to help people.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Maintaining logs of all events occurring at ATM's.Communicating ATM outages/restorations to appropriate people.Point of contact for reports of ATM outages or issues.Ensuring proper steps are taken by vendors to bring ATMs in service. ![]() Dispatching the appropriate vendor to ATM to troubleshoot issues. ![]() Prepare and organize data used for reports.Analyze reports to identify issues and perform root cause analysis.Coordinating with marketing to maintain updated ATM screens.Based on changes in ATM's statuses, researching and isolating cause.Assisting with projects involving ATM's.Monitoring statuses of ATMs throughout the company.They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. This position is also responsible for communication of ATM outages and maintaining ATM activity logs. Job Summary: The ATM Specialist I position is responsible for monitoring status of ATM machines, dispatching vendor to ATM to troubleshoot issues, and ensuring ATMs are in service. ![]() IBC's focus is to be customer centric and strive to provide excellent customer experience. We are currently seeking to fill positions across all business segments. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. IBC bank hires talented, creative and dedicated individuals to help our business succeed. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC Bank successes are the result of an aggressive and innovative attitude.
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